POLICY OVERVIEW
Last updated: May 2026
NoBrand Cloud ("we", "us", or "NoBrand Cloud") respects the intellectual property rights of others and expects our users to do the same. This Policy explains how we handle copyright and other intellectual property complaints under the 1998 U.S. Digital Millennium Copyright Act ("DMCA") and other applicable copyright laws.
Because NoBrand Cloud operates as an ISP and cloud infrastructure provider, we do not proactively control, modify, monitor, or review specific user content stored or hosted on our services. However, when we receive a valid infringement notice that meets legal requirements, we will promptly remove or disable access to the allegedly infringing content under the applicable safe harbor provisions.
1. COPYRIGHT INFRINGEMENT NOTICE (DMCA NOTICE)
If you are a copyright owner or an authorized agent of one and you believe that content hosted on NoBrand Cloud services infringes your copyright, you may submit a written copyright infringement notice to our designated copyright contact.
Your infringement notice must include all of the following core elements, or it may be treated as invalid:
- (a)Signature of the copyright owner or an authorized agent, in electronic or physical form.
- (b)Identification of the copyrighted work that you claim has been infringed, with sufficient detail to describe the work or a list of works if multiple items are involved.
- (c)Precise location of the allegedly infringing material, including accurate URLs, IP addresses, or specific storage paths so we can locate and verify the material.
- (d)Your contact information, including your legal name, company name if applicable, mailing address, telephone number, and email address.
- (e)A good-faith statement that you believe the complained-of use of the material was not authorized by the copyright owner, its agent, or the law.
- (f)A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.
Please send a written notice meeting all of the above requirements to our designated email address:
Designated email: [email protected] (all reports will be copied to the customer)
2. OUR PROCESSING PROCEDURE
After receiving a complete infringement notice that meets the above requirements, NoBrand Cloud will:
- (a)Promptly remove or disable access to the allegedly infringing material.
- (b)Notify the affected customer (registered user) of the written complaint and the actions we took.
- (c)If the customer submits a valid counter-notice under Section 3 below, we may restore the content as permitted by law.
3. COPYRIGHT COUNTER-NOTICE
If you are a NoBrand Cloud customer and believe your content was removed or disabled due to mistake, misidentification, or misreporting, you may submit a written counter-notice.
The counter-notice must include the following core elements:
- (a)Your electronic or physical signature.
- (b)Identification of the material that was removed or disabled, and its location before removal, including the URL or IP address.
- (c)A statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
- (d)Your name, address, telephone number, and email address.
- (e)A statement that you consent to the jurisdiction of the courts in your address jurisdiction, or where applicable the jurisdiction of our affiliate or the original complainant, and that you will accept service of process from the complaining party or its agent.
Send the written counter-notice to: [email protected]
4. REPEAT INFRINGER POLICY
NoBrand Cloud strictly protects intellectual property rights. In our independent judgment, if we determine that a registered user or customer is a "repeat infringer", we reserve the absolute right to revoke, freeze, suspend, or fully close that user's account and all associated services without refund.
A "repeat infringer" is a user who has received multiple valid copyright complaints or whose hosted business has been repeatedly taken down for infringement and cannot provide a legitimate defense.