NoBrand Cloud Terms of Service

TERMS OF SERVICE SUMMARY

These Terms of Service (the "Terms") form a legal contract between NoBrand Cloud and its affiliates (collectively, "NoBrand Cloud", "we", "us", or "our") and you ("customer", "you", or "user"). They explain how you may use the services offered through our platform and website, including our apps, software, materials, and any related services (collectively, the "Services").

By using the Services, you confirm that you have read and accepted these Terms. If you do not agree with any part of these Terms, do not access or use the Services.

Please read the full Terms of Service, including any documents referenced here.

• (a)Your acceptance: each time you access or use the Services, you agree to be bound by these Terms and any applicable supplemental terms.
• (b)Your privacy: you agree that we may use your information as described in our Privacy Policy. California residents should also review our California Privacy Notice, and EEA residents should review our GDPR Privacy Notice before registering.
• (c)Payments, subscriptions, and cancellation: you must meet your payment obligations. You agree that third parties working on our behalf may store your payment information to process recurring charges. Your purchases may be subject to additional fees, taxes, or exchange-rate adjustments. NoBrand Cloud supports only conditional refunds in limited circumstances and does not generally guarantee no-questions-asked refunds.
• (d)Binding arbitration; no class relief: for U.S. residents, any dispute under these Terms must be resolved by binding arbitration on an individual basis, not as a class action.
• (e)Acceptable Use Policy: you must strictly comply with our Acceptable Use Policy while using the Services. Proxy use, VPN use, cross-border transit abuse, resource abuse, and illegal activity are prohibited and may result in immediate termination without refund.
• (f)Anti-Spam Policy: you must comply with our Anti-Spam Policy. We maintain a zero-tolerance stance toward spam and UBE.
• (g)Copyright Policy: NoBrand Cloud does not permit copyright or intellectual property infringement on the Services. See our Copyright Policy under the DMCA for notice procedures.
• (h)Your content: you are fully responsible for your own content and the content of your end users. Service providers also have additional obligations under the DMCA.
• (i)Rewards and referral programs: we may offer affiliate and promotional referral programs. Fraud involving fake accounts or false identities is strictly prohibited and may result in forfeiture of profits and service termination.
• (j)Intellectual property: you may not use, copy, republish, upload, display, mail, transmit, distribute, or license any material or content on the Services without authorization.
• (k)NoBrand Cloud app marketplace: we provide access to our marketplace of third-party and proprietary apps.
• (l)Disclaimer and limitation of liability: to the extent permitted by law, we provide no warranties and disclaim all liability for network interruptions caused by force majeure, maintenance, hacking, or telecom failures.
• (m)Contact: questions about these Terms, legal matters, law enforcement, or customer support may be sent to [email protected]. Violations of these Terms or any of our policies should be sent to [email protected], and all reports will be copied to the customer.

Note: The bold plain-language summaries below are for convenience only and are not legally binding. Please read the full Terms, including any referenced documents, to understand your legal obligations.

1. YOUR ACCEPTANCE AND CONTRACT RELATIONSHIP

By using the Services, you represent and warrant that you are of legal age and/or legally capable of entering into a contract under the laws of your jurisdiction. If you are not legally capable of entering into a contract, you may not use the Services or submit any information to NoBrand Cloud or the Services at any time.

If you sign these Terms on behalf of a business entity or organization, you represent and warrant that you have the legal authority to bind that entity or organization. If you are not authorized and are not otherwise deemed to have such authority, you will be personally liable for all obligations under these Terms.

Plain-English summary: You need to agree to the rules in this document so we can provide you with the service.

2. PRIVACY

Please review our Privacy Policy, which explains how we use information you submit to NoBrand Cloud. The Privacy Policy is incorporated by reference. California residents should also review the California Privacy Notice, and EEA residents should review the GDPR Privacy Notice before registering.

Plain-English summary: Collection and use of personal information are governed by our Privacy Policy.

3. MODIFICATIONS AND ADDITIONAL TERMS

(a)These Terms. NoBrand Cloud can change, update, add or remove provisions of these Terms at any time by posting the updated Terms on the Site and by providing a notice on the Services. We will ask for your express consent to the updated Terms where we are legally required to do so, and our notice to you will explain how you can accept or reject the changes. If you do not agree with any of the updated Terms, you must stop using the Services. Unless otherwise required by law, the updated Terms are effective as of the day of posting.

(b)The Services. NoBrand Cloud may make changes to the Services at any time, without notice to you. If you object to any changes to the Services, your sole recourse will be to cease using the Services. Continued use of the Services following posting of any such changes will indicate your acknowledgement of such changes and satisfaction with the Services as modified. We also reserve the right to discontinue the Services, or any component of it, at any time without notice to you. We will not be liable to you or any third party should we exercise our right to modify or discontinue the Services.

(c)Paid subscriptions. Please note that if you are under paid-subscription services with us, in the event we change the price for the services which you have previously agreed to pay or if we substantially change the services you are paying for, we will also notify you of such changes as contemplated in Section 3(a) above. Any changes will become effective after your then-current subscription expires or terminates. If you do not agree with such changes and you communicate this to us in accordance with the notification, we will not automatically renew your subscription even if you previously agreed to automatic renewal for payment.

(d)Additional Terms. In addition, certain features of the Services may be subject to additional terms of use ("Additional Terms"), which shall be provided to you at the moment you choose to use such features or services. By using such features, or any part thereof, you agree to be bound by the Additional Terms applicable to such features. In the event that any of the Additional Terms governing such features conflict with these Terms, the Additional Terms will govern.

(e)Executed Contract(s). If you have entered into a separate executed (i.e. signed) agreement for services with NoBrand Cloud (collectively and individually, "Contract"), such Contract shall supersede these Terms. In the event of any conflict between these Terms and the Contract, the Contract will prevail. In cases where the Contract does not address specific provisions included in these Terms, these Terms will apply, supplementing the Contract.

Plain-English summary: We may update or end the service from time to time. When legally required, we will notify you. New prices apply only after your current contract ends.

4. USER ACCOUNTS AND IDENTITY VERIFICATION

(a)Visitor access: visitors may browse the website under these Terms, but they cannot fully access the Services until they become registered users.

(b)Registered users and accounts: to access certain features, you must register an account (your "Account"). By registering, you represent that you are not prohibited from using the Services under these Terms, U.S. law, the law of your residence, or any other applicable jurisdiction.

(c)Registration data and identity verification: when registering or verifying your identity, you agree and warrant that:

• 4.1 (a)You will provide true, accurate, current, and valid identity information and personal details.
• 4.1 (b)You will keep registration data current. Notices will be sent to the email address you provide. Your phone number, email, QQ, and any other contact method used at registration must remain valid. If a contact method expires or is false and you do not correct it after notice, your account will be treated as invalid and the account and services may be disabled without refund.
• 4.1 (c)If your identity information is fabricated, misused, or belongs to another person, it will be treated as fraud. NoBrand Cloud may delete the information, suspend or terminate the service without refund, and restrict some or all account functions. You must compensate us for losses caused by such conduct.
• 4.1 (d)Your email address must be verified before your account is formally activated.
• 4.1 (e)You must never use a false identity to create an account, and you may not maintain more than one account at any time.

(d)Account management: you are responsible for keeping your password strictly confidential and for all activity under your credentials and/or Account. If you discover unauthorized use or a security breach, you must notify us immediately at [email protected]. We may remove or reclaim any username for any reason at any time. You are responsible for maintaining the content and data you host through the Services, including updates, security patches, application installs, and security configuration. You must ensure our domains, including but not limited to nbdnet.com and cornseed.tech, are not placed on any spam-block list used by you or your mail provider.

Plain-English summary: You are responsible for your account, everything that happens under it, and anything you upload. You must provide honest identity information. Fake details, invalid email addresses, or multiple fake accounts can lead to a ban.

5. SOFTWARE LICENSE AND TRAFFIC CALCULATIONS

(a)Limited license grant: the Services are protected by worldwide copyright laws. NoBrand Cloud grants you a non-exclusive, non-transferable, non-sublicensable, revocable limited license to run one copy of any app or client software on devices you own or control, solely for your internal business or personal use. If the Services include downloadable NoBrand Cloud software, that license is limited to personal use for non-commercial operations. Unless expressly allowed, you may not copy, modify, publish, sell, rent, or reverse engineer any part of the Services or software, or attempt to extract source code.

(b)Traffic usage rules: your monthly data transfer allowance is determined by the service plan you purchase. Unless otherwise stated, traffic is calculated bidirectionally (outbound plus inbound). If you exceed your monthly limit, the service will automatically pause and will resume at the beginning of the next month or billing cycle, depending on the product. Unused traffic does not roll over.

Plain-English summary: We grant you a limited, non-commercial software license. Traffic is usually counted both ways, the service pauses if you exceed the limit, and unused traffic expires at the end of the billing cycle.

6. SUBSCRIPTIONS, INVOICES, AND PAYMENTS

(a)Subscription and automatic renewal: your subscription starts when we receive valid funds or confirm your order, whichever comes first. After the initial term, the subscription will renew automatically for successive terms. NoBrand Cloud will renew paid subscriptions on the anniversary of the first charge date and will charge the applicable subscription fees and taxes to your account. If you cancel, your access ends when the current subscription term expires.

(b)Invoices and payment: you authorize NoBrand Cloud to charge your payment method monthly, annually, or according to another agreed schedule. Payment is due when invoiced. Accounts overdue by 3 days will be automatically suspended. Unpaid debts that we cannot recover may be referred to an external collection agency, and you agree to pay related collection and legal costs.

(c)Pricing changes and exchange-rate adjustments: subject to Section 3(c), NoBrand Cloud may change pricing and fees at any time. If major financial shocks affect international exchange rates, we may reasonably adjust prices to continue providing high-quality service without interruption.

(d)Provincial IP whitelist safety measure: to prevent illegal use cases such as airport-style services or return-to-China routes, certain dedicated or directed products use a provincial whitelist mechanism. Only IP addresses from one verified province may connect, and any connection attempt outside the approved province will be blocked.

(e)Uptime guarantee: NoBrand Cloud will use commercially reasonable efforts to provide 99.9% uptime on self-operated hardware and network connections, except for special products or where otherwise stated.

Plain-English summary: If payment is overdue by 3 days, the service is suspended. Prices may change if exchange rates shift sharply. We only offer limited refunds for product-quality issues, and airport/proxy/DDOS/fraud use cases are not refundable. Some dedicated products are restricted to a single provincial IP range.

7. REFUND POLICY

NoBrand Cloud strictly does not support no-questions-asked refunds. To protect users' legitimate interests, we only provide conditional refunds or credit returns in the limited cases below:

(a)Refund for product-quality issues within 3 days: within 3 days of product/service delivery, if a sustained quality issue in NoBrand Cloud's official underlying hardware, core physical network, or cloud platform makes the product unusable and our support team confirms the issue cannot be resolved, the customer may request service termination. If approved, the actual amount paid for the order will be returned to the original payment channel. After processing a refund, the account may still be used for future orders but is no longer eligible for further refunds. Any refund, if issued, is returned only to the original payment method.

(b)Credit return for non-quality reasons (annual products within 30 days, monthly products within 7 days): within the specified period after delivery, if the product has no quality issue and the customer requests cancellation for personal reasons (including incorrect configuration, business changes, or IP blocking not caused by us), no cash refund will be issued to the original channel. Instead, the customer may destroy the product and receive credit in the NoBrand Cloud account.

• 7.1 (a)Credit formula: returned credit = total amount paid × (remaining valid days ÷ total days in the billing cycle) - initial installation/handling fees, if any.
• 7.1 (b)Traffic limit: if the product has consumed more traffic before destruction than its pro-rated billing-cycle traffic allotment, NoBrand Cloud may deduct the cost of the excess traffic from the returned credit.
• 7.1 (c)Late rejection: after the specified period has elapsed, no non-quality refund or credit return requests will be accepted.

(c)The following situations are absolutely not refundable:

• 7.2 (a)Obvious fraud or false registration information.
• 7.2 (b)Intentional or malicious resource abuse.
• 7.2 (c)Your server or service becoming the target of DDoS or other network attacks.
• 7.2 (d)Using the service for acceleration routes, airport-style services, proxies, or any other unlawful or policy-violating business.
• 7.2 (e)Any other violation of these Terms or applicable laws and regulations.

Plain-English summary: We do not offer no-questions-asked refunds. If the product is actually defective within 3 days, cash can be returned to the original payment method. If it is not a quality problem within 30 days/7 days, you cannot get cash back, but unused time may be converted to account credit. After those windows, nothing is refundable.

8. PRODUCT UPGRADE POLICY

NoBrand Cloud allows and encourages customers to upgrade active services. Upgrades operate through a model of immediate product destruction, remaining value conversion to credit, and purchase of a new product, subject to the following rules:

(a)Monthly product upgrades:

• 8.1 (a)Eligibility: the standard public price of the target upgrade product must be strictly greater than the current cycle standard fee of the old product, so downgrade-through-upgrade is not allowed.
• 8.1 (b)Payment and renewal: monthly users must prepay the next full billing cycle of the new product. After the upgrade, future renewals and invoices will follow the new product's pricing and schedule.
• 8.1 (c)Coupons and term conversion: the system allows applicable coupons during prepayment. If the returned value from the destroyed old product still leaves a positive balance after the first bill for the new product, that balance is converted into additional service time for the new product.
• 8.1 (d)Conversion must use the new product's official renewal price, not a discounted coupon price, to prevent abuse through artificially extended validity.

(b)Annual product upgrades:

• 8.2 (a)Eligibility: the annual standard cash price of the target product must be strictly greater than the annual cycle fee of the old product.
• 8.2 (b)Standard upgrade: if the actual payable price for the new product after coupons is still greater than the old product's cycle price, the customer may pay the difference or prepay the full new annual term and receive the old product's remaining value as time credit.
• 8.2 (c)Special restriction: if a specific coupon reduces the payable price below the old product's cycle price, the customer must prepay a minimum of 6 months of the new product's value before the upgrade can activate.
• 8.2 (d)Time conversion: any excess value after the required 6-month prepayment and conversion of the old product's remaining value, after deducting the necessary cost of the new product, will be converted to equivalent days using the new product's annual standard monthly rate and added to the final validity period.

Plain-English summary: You can always pay to upgrade to a higher plan. The old server is destroyed and unused value becomes credit for the new server. Monthly upgrades may use coupons but you must prepay the next month. Annual upgrades with very aggressive coupons require a mandatory 6-month prepayment to prevent abuse.

9. AFFILIATE AND REFERRAL RULES

To preserve fairness, if you participate in our referral and affiliate program (AFF), you agree and promise the following:

• 9.1 (a)You will not commit any form of affiliate fraud, including registering fake accounts to abuse referral rewards or gain unfair personal benefit.
• 9.1 (b)You will not use another person's identity information to register accounts or groups for referral abuse.
• 9.1 (c)If you violate these referral rules, we may, without prior notice, deduct referral credits, remove related information, suspend service, terminate service, and deny refunds.

Plain-English summary: Do not use fake accounts, fake orders, or fake identities to cheat the referral program. If you do, we may confiscate the rewards and close the account.

10. CUSTOMER SUPPORT AND LIABILITY BOUNDARIES

NoBrand Cloud is responsible for keeping the underlying hardware, physical network, and cloud platform healthy and stable.

• 10.1 (a)We do not provide any form of customer system programming, application-layer debugging, or systems administration (operations) support or consulting. For customized hosting services, please contact us for a separate commercial quote.
• 10.1 (b)NoBrand Cloud does not back up your data and is not responsible for any data loss. You acknowledge and agree that you must back up all data regularly on your own.
• 10.1 (c)NoBrand Cloud deals only with its direct contractual customers and does not provide support to your end users (your customers' customers).

Plain-English summary: We only keep the servers and network running. We do not manage your internal code or configuration. We do not back up your data, so you should back it up yourself. We also do not support your end users.

11. TERMINATION

NoBrand Cloud may terminate your subscription at any time for any reason or no reason. If we terminate without cause, we will provide thirty (30) days' written notice. If we terminate for cause, meaning due to your breach or prohibited conduct, all account balances and prepaid amounts may be forfeited without refund, and we may pursue civil claims. After termination, you are solely responsible for migrating all electronic data, graphics, or content to a new provider.

Plain-English summary: If you violate the rules, we can suspend your account and keep the balance.

12. PROHIBITED USES AND ACCEPTABLE USE POLICY

To protect network security and public order, you agree that when using NoBrand Cloud products or services you will strictly follow applicable laws, industry practice, and social norms. The following conduct is considered absolutely prohibited malicious use and may result in immediate suspension, freezing, or cancellation without refund, while we also reserve the right to collect additional penalties, pursue civil remedies, and disclose information to law enforcement:

• 12.1 (a)Strictly prohibited network uses: proxy services, VPNs, acceleration routes, airport-style services, firewall bypassing, web scraping, unlawful cross-border relay, illegal intrusion, or any use that violates national law. You are solely responsible for any consequences arising from your misuse of the products.
• 12.1 (b)Illegal business and content: storing, publishing, distributing, linking to, or enabling access to content that violates laws or regulations; telecom fraud, hacking, pornography, gambling, drugs, state secrets, or unsafe content; superstition, incitement, or infringement of lawful rights; or opening a website without the required filings or formal compliance steps.
• 12.1 (c)Resource abuse and destruction: deliberately or unreasonably consuming excessive compute or network resources, including sustained maximum bandwidth, high CPU usage, or disk IO exhaustion. Any mining, grid computing, traffic fraud, private servers, or automated purchase bots are prohibited. Introducing viruses, worms, trojans, or other harmful software is also prohibited.
• 12.1 (d)TikTok and automation limits: TikTok bots and automated mass-control tools are prohibited. Accounts detected or reported may be terminated immediately without refund.
• 12.1 (e)Spam and unsolicited bulk email (UBE): we apply zero tolerance to spam, spam marketing, and UBE. You are responsible for all outbound traffic from your IP space. Abuse complaints against your IP address must receive a substantive response and remediation within 24 hours, or the service may be disconnected immediately.
• 12.1 (f)Proxy and anonymity networks: Tor, open proxies, and anonymous proxies are strictly prohibited.
• 12.1 (g)Attacks: you warrant that your business will not be subject to large-scale DDoS attacks. If an attack affects the platform's overall security, NoBrand Cloud may unbind your public IP, freeze your account, and terminate service.

Plain-English summary: Proxy, VPN, airport, bypass, mining, traffic fraud, private servers, TikTok bots, fraud, porn, gambling, and all illegal activity are prohibited. Long-term bandwidth saturation or CPU exhaustion is also prohibited. DDoS victims and accounts that fail to respond to spam complaints within 24 hours may be disconnected and banned without refund.

13. DISCLOSURE TO LAW ENFORCEMENT

These Terms strictly prohibit the use of our services for any illegal activity.

• 13.1 (a)You understand and agree that NoBrand Cloud will fully cooperate with lawful requests from law enforcement, courts, and government regulators.
• 13.1 (b)We may disclose your full information, including real identity, assigned IP addresses, account history, traffic records, and usage logs, in response to a lawful order, subpoena, or evidence request, without further notice or your consent.
• 13.1 (c)We may also terminate all services under this agreement in response to law enforcement requests or our own independent assessment.

Plain-English summary: Compliance comes first. If law enforcement or a court issues a lawful request, we may hand over your data and logs without prior notice.

14. SERVICE INTERRUPTIONS, FAILURES, AND DISCLAIMER

Services may not function normally, or you may be unable to use certain internet services, under the following conditions. In such cases, NoBrand Cloud will try to help restore service but will not be liable for damages or breach of contract:

• 14.1 (a)Scheduled or emergency maintenance during system downtime, upgrades, or architecture changes.
• 14.1 (b)Telecom infrastructure failure caused by backbone fiber cuts, carrier technical changes, national firewall interference, or physical damage that prevents data transmission.
• 14.1 (c)Force majeure, including typhoons, earthquakes, tsunamis, floods, major power outages, war, terrorist attacks, or government bans that prevent service operation.
• 14.1 (d)Third-party malicious interference, including hacking, large-scale DDoS attacks, virus outbreaks, or third-party payment or banking failures that cause outages, delays, or data loss.

Plain-English summary: If there is routine maintenance, carrier fiber damage, a cyberattack, a natural disaster, or another force majeure event, we are not liable for damages.